Clear agreements for managed platforms.
This page is a discussion draft, not a contract. ORPLUM’s master services agreement and counsel must define the final terms before publication or customer use.
Contracting entity, service levels, fees and billing, scope and change control, ownership and licence, data processing, security, term and termination, liability, governing law and dispute process all require approval.
Individually scoped service
ORPLUM demonstrates the relevant product, discusses the customer’s requirements and provides a written scope and quote for agreement before implementation work starts.
Platform and custom work
ORPLUM retains ownership of its core platform, source code and reusable components. Customer data, brand and supplied content remain the customer’s. The final agreement will define the customer’s right to use the platform and any agreed deliverables.
Ongoing service
Hosting, support, maintenance, service levels, fees, customer responsibilities and any transition or data-export arrangements are set out in the signed customer agreement.
Questions
Contact hello@orplum.com to discuss a prospective engagement.